Privacy Policy

Privacy Policy

This Privacy Policy sets out how we, Pure CBD Health Ltd, obtain, store, and use your personal information. By using our website, , you agree to the use and treatment of your personal information in accordance with this Privacy Policy.

How we collect or obtain personal information about you

We collect personal information when you provide it to us:

– when you fill in a form on our website

– when you contact us by phone, email or in writing

– when you use post or react to our social media channels

– when you order goods or services from us

– when you react to our social media postings

Where permitted by law we may also receive information about you from third parties such as affiliates, business partners, credit and fraud checking services as well as third parties with whom we have had no prior contact.

How we collect anonymous information about your behavior

We indirectly collect anonymous information about you to get a general idea of how our website is performing, this information is not linked directly to you, but third party services outside of our control may use this to profile your activities and provide relevant advertising in other platforms. This may occur at any time while you are browsing our website.


Cookies are small packets of information stored on your device used to keep a record of your history while using a particular website. This could be used to tailor page content to your past behaviour, to keep hold of information that lets us know if you’ve logged in, or to let us know what items you’ve added to a shopping cart. The cookies under our control are only visible to you and to our website. While you are free to disable cookies on your browser, doing so may impact the functionality of this and other websites you visit and as such is not recommended.

Third party services

We use other services to help us to deliver our website, and they may also store cookies on your device to display personalised content or to gather statistics while you are visiting our website. We’ll list those in detail and give a brief overview of why and how we use them below.

Contact forms

Information you submit to us on a contact form will be sent by email to our staff, and will remain stored on the website or within backups for a maximum of 60 days just in case the email doesn’t get to us. If we intend to retain information for marketing purposes we’ll ask you first and give details on the form.

User submitted reviews

You can submit reviews on our site if you wish via Trustpilot. Visitors will be able to read anything that you post, and the name under which you have submitted the comment. You may use a pseudonym if you prefer to remain anonymous. We may ask for your email address to verify but we will never make this public.

Third party services we may share data with

Third Party analysis tools

We use the following third party services to track and monitor visitor flows and behaviour.

Google analytics

Google analytics provides us with detailed web statistics and real time monitoring to help us measure the performance of our web site. Google’s privacy policy is available in full at

Social media services


We use functionality from Facebook to display personalised content, or to allow you to share content with your friends. We do not have any direct access to information relating to your Facebook account. For detail on Facebook’s privacy policy please visit

Email communication services

We use the following third-party services to send emails, so they will indirectly have access to a portion of your activity and some of your personal details. Once an email leaves the systems we use directly, it may be routed through any number of other systems.


We use MailChimp to maintain our mailing lists and to send promotional material. Mailchimp’s privacy policy can be found at legal/privacy/

Ecommerce facilities and payment services

This site can accept payment for goods or services and does so using only third party payment gateways. Payment credentials such as credit card numbers and bank account details are never provided directly to us. When making a payment we are required to store your personal information for financial purposes but it will not be used for marketing purposes unless you explicitly provide consent.

Our details

We operate from Pure CBD Health Ltd, 80-83 Long Lane, London, EC1A 9ET. You can contact us directly via this website, via email at or via telephone on +44 (0) 203 951 7975.

Questions or complaints

If you have any questions about this privacy policy, you can contact us directly via email at or via telephone on +44 (0) 203 951 7975.


Pure CBD Health Ltd makes no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided by us, through this website, links to or from other websites or by its employees over the phone and or email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Pure CBD Health Ltd does not guarantee that any information on this website or supplied printed material is up-to-date or accurate.

You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from Pure CBD Health Ltd its owners, agents and employees cannot be held responsible for the actions of its customers.

Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.

All graphics on this site are for illustration purposes only. We reserve the right to change branding / packaging without notice. All illustrations, pictures, design, text and logos on this website are protected by copyright. Any commercial use of any of these contents is strictly prohibited without the written permission of Pure CBD Health Ltd.Liability

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