General

These terms and conditions govern the use of this site which is provided by Pure CBD Health Limited.  By accessing this site you are acknowledging and accepting these terms.  These terms of use are subject to change by the company at any time at its discretion.   Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of the changes, please check the website regularly to be kept up to date.  These Terms of Use will be governed and interpreted pursuant to the laws of England, United Kingdom, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in England, United Kingdom in connection with any dispute between you and the Company arising out of these Terms of Use or pertaining to the subject matter hereof. The Company may revise these Terms of Use at any time by updating this posting.

You must be 18 years or older to access this site.  Due to this age restriction no information listed on this site falls within the Child Online Privacy Act and is therefore not monitored.  To access this site you may be asked to provide specific personal details. It is a condition of your use of this site that all the information you provide on this site will be accurate. If our Company believes the information you provide is not accurate we have the right to refuse you access to this site.

Information About Us

This site is operated by and the goods you purchase will be supplied by Pure CBD Health Limited (“we”), we are registered in England under the company number: 12031034 with our registered office and main trading address at 80-83, Long Ln, Barbican, London EC1A 9ET.

You can contact us by email at info@purecbdhealth.com by telephone on + 44 (0) 203 951 7975, or write to us at 80-83, Long Ln, Barbican, London EC1A 9ET.

Your Personal Information

We will use your personal information in accordance with our privacy policy which can be found here

Ordering

You may place an order to purchase goods advertised for sale on this website by following the onscreen prompts after clicking on the item you wish to purchase. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the “Place Order and Pay” button on the checkout page. If you submit an order for goods via this site by clicking the “Place Order and Pay” button, your order is an offer to us to buy the goods you have ordered on this site.

We will acknowledge receipt of your order by sending you an automatically generated email accepting your order. With this email the contract will be concluded. The contract will relate only to those specific goods which are referred to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure they are correct. If the details of the email confirming your order are not correct, or if you are not satisfied with the details in the email, please contact us at info@purecbdhealth.com.  Where we accept your order, we have a legal duty to supply goods that are in conformity with these terms and conditions.

During the purchase process, you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling products which contain CBD (cannabidiol) from the hemp plant. These products have not been evaluated by the FSA.

These products are considered to be a food supplement and not intended to treat, cure or prevent any disease. Do not use if you are under 18, pregnant or breast feeding and always conduct your own research.

Prices

Information displayed on this site relating to pricing is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order.

Occasionally, an error may occur and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid. However, where the correct price of the goods is less than our stated price, we may (at our discretion) continue with your order and charge the lower amount on dispatch.

Payment

We must receive payment in advance before your order can be processed and the goods can be dispatched. Payment for goods can be made by one of the following payment methods: PayPal, Credit or Debit Card. Your credit or debit card will be charged following the submission of your order.

Availability and Delivery

Information displayed on this site relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.

Shipping

We aim to dispatch all orders received by 2pm the same day Monday to Friday, subject to items being in stock.  We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on this site.  We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the Post Office or Courier Company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.

International shipping

All products on our website are 100% legal in the United Kingdom & most of the EU but we cannot provide any information on the legal status of the product outside of the United Kingdom. The customer accepts the responsibility to inform themselves about their local laws, import and custom regulations before ordering and they certify that the import to their country of the products ordered is legal. By placing an order from Pure CBD Health Ltd they accept all responsibilities regarding the legality of the products that will be shipped to them.

Cancellation policy

You have the right to cancel your order without having to give a reason at any time before your goods are dispatched or within 14 days after delivery, this period beginning on the day after you receive your order.  If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.  You must send the goods back to us at our main trading address, found on your invoice, at your own cost within 14 days after the day of cancellation.

Cancellation by Pure CBD Health Ltd

We reserve the right to cancel your order if, for example: we have insufficient stock of the product; we do not deliver to your area; or one or more of the goods you ordered was listed at an incorrect price. If we do cancel your order we will notify you by email and will refund to your credit card, debit card or PayPal account as soon as possible.

Refund Policy

Our company has a 14 day refund policy, if you are not happy, please return the unopened product at your own cost for a full refund.  If the product returned is not in its original packaging no refund will be granted.

What to do if your product is damaged on delivery?

Please check your products carefully on arrival to ensure they have not been damaged during shipping. If you suspect the product might be damaged please contact us within 24 hours of taking receipt of the product.

What to do if you suspect your product is lost?

In the unlikely event that your parcel is lost, please contact us about this as soon as possible for us to investigate this further.

Liability

Pure CBD Health Ltd makes no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided by us, through this website, links to or from other websites or by its employees over the phone and or email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Pure CBD Health Ltd does not guarantee that any information on this website or supplied printed material is up-to-date or accurate.

You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from Pure CBD Health Ltd its owners, agents and employees cannot be held responsible for the actions of its customers.

Our products do not have any medical value. Our products may not be used as a medicine or as a replacement for medicines.

All graphics on this site are for illustration purposes only.  We reserve the right to change branding / packaging without notice.  All illustrations, pictures, design, text and logos on this website are protected by copyright. Any commercial use of any of these contents is strictly prohibited without the written permission of Pure CBD Health Ltd.